Privacy Policy

1. Introduction

At R-CHY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and mixing/mastering services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any audio files submitted for service.
• Technical Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the website, interactions with the site.
• Cookies: To improve user experience and personalize content.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide professional mixing and mastering services.
• To communicate with you regarding orders, quotes, and support.
• To improve our website and services.
• To send you updates and marketing communications (only with your consent).
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

• With your explicit consent.
• With trusted service providers who assist us in operating our website or services (under confidentiality agreements).
• When required by law, regulation, or legal process.
• To protect our rights, safety, or the safety of users.

5. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption for data transfers.
• Restricted access to personal data.
• Regular system maintenance, updates, and backups.

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. Types of cookies we use:

• Essential Cookies: Required for basic site functionality.
• Performance Cookies: Help us analyze site usage.
• Marketing Cookies: Provide personalized content and ads (only with your consent).

Third-Party Tools: We use third-party tools such as Google Analytics and Meta Pixel for analytics and marketing. These tools only run after you give consent via our cookie banner. You may change your preferences anytime through the Cookie Settings link in the footer.

7. Your Rights

Depending on your location and applicable laws (including GDPR and CCPA), you may have the following rights:

• To access the personal data we hold about you.
• To request correction of inaccurate information.
• To request deletion of your personal data ("Right to be Forgotten").
• To object to the processing of your data for marketing purposes.
• To receive a copy of your data in a portable format.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this website, and if necessary, we will notify you directly.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: rchyofficial@gmail.com

WhatsApp/Phone: +972-55-257-6606